Privacy Policy

Revay and Associates Limited (“Revay”, “we” or “us”) is committed to protecting your privacy and safeguarding your personal information. The purpose of this privacy policy is to inform you about our privacy practices, including how we collect, use and disclose your personal information.

This privacy policy relates to our website (https://www.revay.com/, as well as https://www.revay.ca/, https://www.revay.net/ which redirect to https://www.revay.com) and all of our activities, unless we have provided you with a separate privacy policy for a particular product, service or activity.

Please review this privacy policy carefully. By submitting your personal information to us, by registering for or using any of the services we offer, by using our website, or by voluntarily interacting with us, you consent to our collecting, using and disclosing your personal information as set out in this privacy policy, as revised from time to time. Our Privacy Policy sets out our standards for collecting, using, communicating and storing your personal information.

This privacy policy is incorporated and subject to our other applicable terms and conditions, such as the Terms of Use of our Website. In this privacy policy, terms beginning with a capital letter, but not defined, have the meanings given to them in the above terms.

What’s In This Privacy Policy?

Your Consent to Collection, Use and Disclosure
Personal Information We Collect
How We Use Your Personal Information?
How We Share Your Personal Information?
Opting Out of Communications
Retention of Personal Information
Information Security
Accessing and Updating Your Personal Information
International Transfer and Storage of Information
Third Party Websites and Services
Children’s Information
Updates
Contact Us

Your Consent to Collection, Use and Disclosure

We collect, use and disclose your personal information with your consent or as permitted or required by law. How we obtain your consent (i.e. the form we use) will depend on the circumstances, as well as the sensitivity of the information collected. Subject to applicable laws, your consent may be express or implied, depending on the circumstances and the sensitivity of the personal information in question. If you choose to provide personal information to us, we assume that you consent to the collection, use and disclosure of your personal information as outlined in this privacy policy.

Typically, we will seek your consent at the time your personal information is collected. Where we want to use your personal information for a purpose not previously identified to you at the time of collection, we will seek your consent prior to our use of such information for this new purpose.

You may withdraw your consent to our collection, use or disclosure of your personal information at any time by contacting us using the contact information in the “Contact Us” section below. However, before we implement the withdrawal of consent, we may require proof of your identity. In some cases, withdrawal of your consent may mean that we will no longer be able to provide certain products or services.

If you provide personal information about another individual to us, it is your responsibility to obtain the consent of that individual to enable us to collect, use and disclose his or her information as described in this privacy policy.

Personal Information We Collect

The personal information we collect is generally in one or more of the following categories:

  • When you contact us by phone or e-mail, notably in order to apply for a job or if you have any question: we can collect your name, email address and any other information you provide us such as your resumé.
  • Website. For individuals who visit our website located at https://www.revay.com/, https://www.revay.ca/, https://www.revay.net/, we may collect information from you or from your activities on the site and, more specifically:
    • Contact us form: we may collect your name, email address, company name, and any other information you provide us in your message.
    • Subscribe to the Revay Report: we may notably collect your first name, last name, email address, the name of the company for which you work. If you subscribe for the Revay Report by Mail, we further collect your address (including the city, postal/zip code, state/province/region and country).
    • Apply for a job: we may collect any information you provide us within your resumé, cover letter, or other information included in your job application.
    • Like most websites and other Internet services, we may collect certain technical and device information about your use of our website. Such information may include your Internet protocol address, information about your device, browser and operating system, and the date and time of your visit.
    • Our Website uses cookies or similar technologies such as beacons or pixels to offer you a richer browsing experience, improve the performance of our Website and generate audience statistics. These are files that are installed on your computer’s hard drive or browser to collect information such as your preferred language, your browsing history, your browser type and version. Their goal is to optimize your experience on our Website. You can ask your browser to refuse all cookies or to notify you when a cookie is sent. Instructions to this effect are provided by each browser’s website

      Generally-speaking, we use 1st and 3rd-party session and persistent cookies. The cookies set by us are called “1st-party cookies” and the cookies set by our third-party partners and service providers are called “3rd-party cookies”. For example, we use Google Analytics cookies to evaluate the performance of our Website; this is a web analytics service offered by Google that tracks and reports traffic on the Website. Google uses the collected data to track and control the use of our Service. For more information about Google’s privacy practices, please visit the Google Privacy and Terms of Service page. We also use WordPress which uses system variables (see the privacy policy) for the website and Polylang (see the privacy policy) to switch your language

      Persistent cookies remain on your device after you close your browser or until you manually delete it (for the former, how long the cookie remains on your device will depend on the duration or “lifetime” of the specific cookie and your browser settings). Persistent cookies help us recognize you as an existing user of our Website, so it’s easier and convenient to return to our Website or interact with our Services without signing in again. In addition, persistent cookies also help us recognize you when you view a resource belonging to our Website from another website or app (such as an advertisement) and help us record information about your web browsing habits during the lifetime of the persistent cookie.

      Conversely, session cookies are temporary cookies that remain on your device until you close your web browser. Many session cookies are essential to make our Website work correctly, as they typically enable you to move around our Website and use our features.

      Examples of cookies we use:

      Necessary Cookies – These cookies are necessary for the proper functioning of the Service and the security of the Website. For example, necessary cookies are used to ensure the functionality of a change from http to https, or to remind you of your cookie preferences if you are prompted to accept or decline certain cookies. We are not required to obtain your consent for these cookies.

      Statistical Cookies – Statistical cookies help us, by collecting and communicating information anonymously, to understand how visitors interact with the Website.

      Marketing Cookies – Marketing cookies are used to track visitors through the Website. The goal is to display ads that are relevant and interesting to the individual user and, therefore, more valuable to third-party publishers and advertisers.

      Generally speaking, we have cookies within libraries/plugins on the website.

      You can also visit the below link for an overview of how to block or delete cookies on the most common browsers: https://www.allaboutcookies.org/

  • Other Interactions. For individuals who otherwise interact with us, whether in person, by phone or email, through social media or otherwise, including individuals who might be interested in acquiring our products or services, who sign-up to receive newsletters or other communications, or who respond to surveys and questionnaires, we may collect information that you provide to us during these interactions. This information may include your name, e-mail address and other contact information.

How We Use Your Personal Information

We may use your personal information and other information for purposes such as:

  • to make full use of, maintain, improve, and provide all the functionalities of the Website, provide the services and information you request, respond to comments and questions, and provide support to users of the Website;
  • to communicate with you in accordance with applicable laws relating to our products and services;
  • to monitor and improve our Website, and to develop new services;
  • to analyze the needs and activities of our customers to help us better serve them;
  • to conduct research and analysis related to our business, products and services;
  • to respond to inquiries and other requests;
  • to provide you with information that we think may interest you, including in regards to our products and services; and
  • to investigate legal claims.

We may use your personal information and other information for purposes for which we have obtained your consent, and for such other purposes as may be permitted or required by applicable law.

We do not use the information we collect to provide advertising of third party products and services or targeted advertising of Company products and services across third party websites or service offerings.

How We Share Your Personal Information

We may provide your information to service providers. In that case, we take actions to ensure that the rules set out in this privacy policy are followed and require that the service providers maintain the confidentiality of your personal information and keep your personal information secure. We also require that they only use your personal information for the limited purposes for which it is provided. When our service providers no longer need your personal information for those limited purposes, we require that they dispose of the personal information. In some circumstances, we may permit our service providers to retain aggregated, anonymized or statistical information that does not identify you. We do not authorize the service providers to disclose your personal information to unauthorized parties or to use your personal information for their direct marketing purposes. If you would like more information about our service providers, please contact us using the contact information in the “Contact Us” section below.

Please find below a list of our third-party service providers that may process your personal information (with links to their privacy policy):

DreamHost: https://www.dreamhost.com/legal/privacy-policy/

GoDaddy: https://ca.godaddy.com/legal/agreements/privacy-policy

Rogers: Terms & Conditions

Additionally, we may use and disclose your information when we believe such use or disclosure is permitted, necessary or appropriate: (a) under applicable law, including laws outside your country of residence; (b) to comply with legal process; (c) to respond to requests from public and government authorities, including public and government authorities outside your country of residence; (d) to enforce the terms of the agreements for our products and services; (e) to protect our operations or those of any of our affiliates or subsidiaries; (f) to protect our rights, privacy, safety or property, and/or those of our affiliates, you or others; and (g) to allow us to pursue available remedies or limit the damages that we may sustain. In addition, we may transfer your personal information and other information to a third party in the event of any reorganization, merger, sale, joint venture, assignment, transfer or other disposition of all or any portion of our business, brands, affiliates, subsidiaries or other assets.

If we otherwise intend to disclose your personal information to a third party, we will identify that third party and the purpose for the disclosure, and obtain your consent.

Opting Out of Communications

If you no longer want to receive marketing-related emails from us, you may opt-out of receiving marketing-related emails by clicking the “unsubscribe” link at the bottom of any email you receive from us, or, if you created an online account when you registered to receive our emails, you may log-in to your account and make changes to your communication preferences. You may also opt-out by contacting us directly using the contact information in the “Contact Us” section below.

We will endeavour to respond to your opt-out request promptly, but we ask that you please allow us a reasonable time to process your request. Please note that if you opt-out from receiving marketing-related emails, we may still need to send you communications about your use of our products or services, or other matters.

Retention of Personal Information

We will use, disclose or retain your personal information only for as long as necessary to fulfill the purposes for which that personal information was collected and as permitted or required by law. If you would like more information on the periods during which your personal information will be kept, please contact us using the contact details in the “Contact Us” section below.

Information Security

We have implemented physical, organizational, contractual and technological security measures with a view to protecting your personal information and other information from loss or theft, unauthorized access, disclosure, copying, use or modification. We have taken steps to ensure that the only personnel who are granted access to your personal information are those with a business ‘need-to-know’ or whose duties reasonably require such information.

Despite the measure outlined above, no method of information transmission or information storage is 100% secure or error-free, so we unfortunately cannot guarantee absolute security. If you have reason to believe that your interaction with us is no longer secure (for example, if you feel that the security of any information that you provided to us has been compromised), please contact us immediately using the contact information in the “Contact Us” section below.

Accessing and Updating Your Personal Information

We will take steps to ensure that your personal information is kept as accurate, complete and up-to-date as reasonably necessary. We will not routinely update your personal information, unless such a process is necessary. We expect you, from time to time, to supply us with updates to your personal information, when required.

You may make a written request to review any personal information about you that we have collected, used or disclosed, and we will provide you with any such personal information to the extent required by law. You may also challenge the accuracy or completeness of your personal information in our records. If you successfully demonstrate that your personal information in our records is inaccurate or incomplete, we will amend the personal information as required.

We may require that you provide sufficient identification to fulfill your request to access or correct your personal information. Any such identifying information will be used only for this purpose.

International Transfer and Storage of Information

Your personal information is currently stored in Canada. If need be, it may be stored and processed in any country where we have facilities or in which we use third-party service providers. In the latter case, your personal information may be transferred to countries outside your country of residence, which may have different privacy rules than your country. If these data are outside your country, they are subject to the laws of the country in which they are located and may be disclosed to governments, courts or law enforcement or regulatory agencies of that other country and in accordance with the laws of that other country. However, our practices regarding your personal information will at all times be governed by this privacy policy.

Third Party Websites and Services

This privacy policy applies only to our products and services. This privacy policy does not extend to any websites or products or services provided by third parties. We do not assume responsibility for the privacy practices of such third parties, and we encourage you to review all third party privacy policies prior to using third party websites or products or services.

Children’s Information

Our products and services are not intended for minor people, and we do not knowingly collect personal information from minor. If you are a minor under the laws applicable to your place of residence, please do not provide us with any personal information without the express consent of a parent or guardian.

If you are a parent or guardian and you know that your children have provided us with personal information, please contact us. If we learn that we have collected personal information from minor children without verification of parental consent, we will take steps to remove that information from our servers

Update

We will update this privacy policy from time to time to reflect the changes in our practices, our technology, our legal obligations and other factors. Please see “Last Update” at the bottom of this page for the latest update of this privacy policy. Unless otherwise noted, any changes to this privacy policy will be effective immediately upon posting on this page in an updated privacy policy. By using the Website as a result of a change, you consent to the practices set out in the updated privacy policy.

Contact Us

To ask questions or make comments about this privacy policy or your personal information, request access or rectification, file a complaint, or obtain information about our policies, contact us at: privacy@revay.com.

 

Last update [October 2020]